ber177's Privacy Policy

ber177 is a trusted online casino and sports betting platform for players in Bangladesh. We believe that protecting your personal information is a fundamental right. We are therefore committed to safeguarding your privacy by following international-standard data protection practices.

This privacy policy applies to the ber177 website, mobile version, and all related services. When you open an account, log in, play games, or make financial transactions on our platform, we collect certain information, which is described in detail in this policy.

This policy defines ber177's role as the "data controller." This means we determine how your information is used and we are accountable for that use.

2.1 Registration and Identity Information

When opening an account, we collect the following information:

• Full name (in Bengali and English)
• Date of birth (for age verification — only persons aged 21 or above may open an account)
• Email address
• Mobile number
• Residential address
• National ID or passport number (as part of the verification process)

2.2 Financial Transaction Information

To process deposits and withdrawals, we collect:

• bKash, Nagad, or Rocket mobile banking number
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Automatically Collected Information

The following information is collected automatically when you use the ber177 website:

• IP address and device type
• Browser version and operating system
• Time spent on the website and pages visited
• Login and logout time records
• Gaming activity and betting history

ber177 uses your personal information for the following purposes:

• Account management: Completing the registration process, verifying identity, and keeping your account secure.
• Service delivery: Ensuring gaming, sports betting, and other platform features are available to you.
• Financial transactions: Processing deposits, withdrawals, and bonuses.
• Customer support: Helping you with questions and issues — via live chat and email.
• Security: Preventing fraudulent activity, money laundering, and unauthorized access.
• Responsible gaming: Monitoring your gaming behavior and providing support where needed.
• Marketing communications: Sending promotional offers and updates based on your consent.
• Legal obligations: Retaining information necessary to comply with applicable laws and regulations.

ber177 may share your personal information with third parties in limited circumstances, as follows:

4.1 Service Partners

Necessary information is shared with mobile banking providers such as bKash, Nagad, and Rocket for payment processing, and with banking partners for bank transfer facilities. These partners may use the information only to complete specific transactions.

4.2 Technology Providers

Information necessary for platform operations may be shared with server hosting, database management, cybersecurity, and game providers (such as Pragmatic Play, Evolution Gaming, and Spribe). These parties operate under strict confidentiality agreements.

4.3 Legal Obligations

We are legally required to disclose necessary information in response to court orders, government directives, or valid requests from law enforcement agencies. In such cases, we will make every effort to notify you in advance where possible.

4.4 Business Transfers

If ber177 goes through a merger, acquisition, or asset sale, user information may be treated as a transferable asset. In such cases, we will provide you with advance notice.

ber177 uses cookies and similar technologies on its website. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential cookies: For maintaining login sessions, ensuring security, and operating the core functions of the platform.
• Functional cookies: For remembering language preferences, display settings, and personal preferences.
• Analytics cookies: For monitoring website usage and improving services. These do not contain any personally identifiable information.

5.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling cookies may cause some platform features to not work properly.

6.1 Security Measures

ber177 uses industry-standard security technologies to protect your information:

• SSL encryption — all data transmitted between the website and server is sent in encrypted form.
• Database encryption — stored information is kept in an encrypted format.
• Two-Factor Authentication.
• Regular security audits and access controls.
• Anti-fraud and suspicious activity detection systems.

6.2 Data Retention Period

We retain your information for as long as necessary to provide our services. Even after an account is closed, certain information may be retained to fulfill legal obligations, resolve disputes, or maintain financial records. Generally, core information is retained for up to five years after account closure.

As a user of the ber177 platform, you have the following rights regarding your own information:

• Right to access: If you want to know what information we hold about you, contact our support team.
• Right to correction: If any of your information is incorrect, you may request that it be corrected.
• Right to deletion: In certain circumstances, you may request that your information be deleted — however, this may not be possible where legal obligations apply.
• Right to object to processing: You may stop receiving marketing communications or object to the use of your information for specific purposes.
• Right to portability: You may receive a copy of your information in a machine-readable format.
• Right to withdraw consent: You may withdraw your consent at any time from any data processing carried out on the basis of your consent.

To exercise these rights, contact us via live chat or email. We will respond to your request within a reasonable time after receipt.

ber177 strictly does not provide services to anyone under the age of 21. Our platform is for adults only. This service is available only to persons aged 21 or above.

We do not knowingly collect personal information from any minor. If it comes to our attention that a minor has provided information, we will immediately delete that information and close the associated account.

If you believe a minor is using our platform, please notify our support team immediately.

The ber177 platform may include certain third-party services, such as game providers or payment gateways. These third-party services have their own privacy policies and we are not responsible for their operations.

You are advised to read the privacy policy of any third-party service before using it. ber177 works only with trusted, security-conscious partners on its platform.

ber177 may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• Displaying a notice on the website homepage
• Sending a notice to your registered email address
• Showing an update notification when you log in to the platform

If you continue to use the platform after a revised policy is published, you will be considered to have agreed to the updated policy. Please visit this page regularly.

The date of any policy change will always be noted at the top of this page as "Last Updated".

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Our data protection team will review your request and take appropriate action. We treat all privacy-related requests with the utmost seriousness.